YOUR BAG, YOUR STORY
Even beyond the warranty period, we are committed to keeping your accessories in pristine condition.
Our services are designed to extend the lifespan of your favorite items, supporting the principles of conscious consumption and the preservation of our planet’s resources.
3 LEVELS OF RESTORATION
01/ SPA & DETOX
Essential care for your cherished accessories:
• Leather restoration: removal of minor scuffs, deformations, and stains;
• Wooden details: deep cleaning and polishing of wooden elements;
• Hardware: professional replacement of metal components.
Cost: varies based on complexity, approximately from $12 — $70;
Duration: 1–2 weeks;
Result: Your bag regains its pristine, well-cared-for look and is ready to accompany you in your daily life once again.
Please note: To ensure the highest quality of service, all logistics and shipping expenses for restoration or exchange items are the responsibility of the customer.
02/ ADVANCED RESTORATION
Breathing new life into your accessories:
• Complete restoration for items with significant wear and tear;
• Full replacement of leather parts, hardware, and linings, while preserving the original signature wooden elements;
• Customization: the opportunity to select a different leather color and personalize your renewed piece.
Cost: 50% of the current price of an equivalent new model;
Duration: 2–4 weeks;
Result: You receive a revitalized, brand-new product crafted from the core elements of your original bag, preserving its unique character and heritage.
Please note: To ensure the highest quality of service, all logistics and shipping expenses for restoration or exchange items are the responsibility of the customer.
03/ ECO-EXCHANGE
Contribute to the preservation of our planet:
• Exchange: swap a worn accessory that is beyond restoration for a brand-new piece;
• Sustainability: we responsibly recycle old materials to protect the environment and support sustainable development;
• Flexibility: choose any new model from the same category as the item being returned for exchange.
Price: Enjoy a 30% Eco-Discount on your new purchase;
Timeframe: Processed immediately upon receipt of the original item;
Result: You receive a renewed accessory at an exceptional, highly favorable price.
Please note: To ensure the highest quality of service, all logistics and shipping expenses for restoration or exchange items are the responsibility of the customer.
DON'T END THE STORY — RESTORE YOUR FAVORITES.
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